Setup a New Windows Computer

Introduction

These instructions are to assist with getting a new or Reset Windows PC up and running. 

If you've just received a new computer and you are setting it up for the first time, or if you have just Reset Windows and setting the computer up again, these are the instructions to get you to a place where JustWorks can take over and complete the rest of the setup and configuration.

Overview of steps

1. Get through basic questions about language etc.
2. Connect to a network
3. Select Domain join instead option when promoted (do not sign in with Microsoft!)
4. Download and install JustWorks IT management agent
5. Leave computer plugged in to power and connected to network

Step by step

Windows setup

1. Turn computer on.
2. Language selection screen choose “English”.
3. Region is “United States”.
4. Keyboard layout is “US”.
5. Skip the second keyboard layout selection screen.
6. Connect the computer to the internet.
   • For Wi-Fi: select the correct Wi-Fi option and enter in the password.
   • For wired ethernet: connect the ethernet cable to the ethernet port.
7. When you are asked if you want the device to be discoverable by other devices on the network choose “Yes”.

8. Accept license agreement.

   

9. Choose the option to Set up for Work or school.

   1. When you are asked to sign in with a Microsoft account, click the "Sign-in options" button instead. 

      

   2. Select Domain join instead option to allow creation of a local admin without a Microsoft Account.
   3. Enter this name: jwmanage
      • Do not enter a password, and simply proceed to the next page.
      • If you do enter a password, just make sure to make a note of it, in case it is needed later.
      • This account will be reset after setup has completed. 
   4. Allow all Window's personalization settings
   5. Do not enter personal details
   6. Do not select box to register device
10. Select “No” at the Limited Experience screen.
11. There will then be three security questions to set up. Any answers to those questions are Ok.
12. Select “No” for the option to have Activity History.
13. Disable everything on the privacy settings page.
14. Enter nothing at the Support & Protection page
    • Uncheck both boxes on the confirmation page.

Install the IT Management Agent

Once you have completed the Windows setup, and connected to WiFi/Internet you will need to install the management agent so that a JustWorks technician can complete the rest of the setup processes.

1. Open the Edge web browser and go to your corporate Login portal
   • login.xxxxx.com (where xxxxx is the Internet name for your business)
2. Login as yourself
3. Search for the Install I.T. Agent app and click it - this starts a download of the agent

   • 

4. If permission is required to complete the download, approve it.
5. Locate the downloaded installer file in the Downloads folder or click the name of the file in the browser's list of recent downloads
6. Run the installer
7. Give the installer permission to make changes to your computer

Reply to the email you got from us, open a chat here or give us a call to let us know you have completed these steps.

Thank you.